Account Manager
Dynata
Full-time
Remote
Worldwide
Responsibilities
- Facilitate bid process by qualifying RFP’s, writing proposals, and developing effective pricing for clients.
- Define project-level feasibility for client bids using proprietary tools. Keep the company’s CRM tool updated with delivered bids. (70%)
- Work with Account Managers and Account Directors to develop, expand and leverage the client relationship with focus on developing incremental revenue through closing sales, effective up-selling and managing client expectations during delivery phase. (15%)
- Assist Client Services Team during project delivery with additional information and partner sourcing, if required. (10%)
- Assist in presentations or other sales related activities, required by the Account Directors and Account Managers. (5%)
Experience
- 1+ year work experience in business environment.
Knowledge & Skill
Specialized Skills:
- Good knowledge of Microsoft Office Word, Excel, and PowerPoint.
- Strong customer focus (previous experience in customer service is desirable)
Communication Skills:
- Demonstrates high level of ability in all aspects of communications: written, oral, listening and expressing ideas.
- Excellent interpersonal skills
Analytical Skills:
- Excellent problem-solving ability.
- Ability to analyze qualitative data.
- Exceptional analytical, quantitative and deduction skills.
Team/ Independent Worker:
- Ability to work both effectively independently and harmoniously with a team.
- Ability to build relationships and work well across functions.
- Experience in a collaborative team environment, sharing workload and responsibilities.
Time & Project Management:
- Ability to lead, participate and manage large-scale projects.
- Must be able to manage multiple assignments simultaneously with shifting priorities, deadlines and focus and have strong organizational skills.
- Ability to prioritize and oversee multiple projects in a fast-paced environment.
- Effective time management skills and ability to meet deadlines.
Business Acumen Skills:
- Understanding of business processes.
- Demonstrates a strong customer orientation.
- Demonstrate cross-functional knowledge and ability to thrive in a highly complex environment.