Account Manager - Builder Channel

Position Summary

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Role and Responsibilities

If you have ambitions to be a part of a Best-in-Class organization, the Samsung Digital Appliance Team is the place to be. We continue to grow our market share by providing the most Innovative products on the market, and our dedication to Market Disruption makes this the destination company for the world’s top talent. From JD Powers to CES, the awards keep piling up. The dynamic culture at Samsung offers both great challenge and great reward. If you want to work among the very best talent in the industry, working on the most innovative products in the world, Samsung is the next big thing.

The Account Manager – Builder Channel will oversee the implementation of our dual brand strategy for all sales programs and pricing (quote-proposal management and negotiation) with regional & national market Builder Distributors and Builders. The role is accountable for achieving or exceeding annual sales and margin objectives. The position is responsible for training & cultivating all inside distributor sales personnel and working with outside distributor sales personnel in closing new business opportunities with Single Family home builders, multi-family principals/contractors and remodeling companies. The AM has the responsibility to ensure all sales programs for all DA brands are known to distributor personnel and are leveraged to drive sales revenue and market share. This front-line role will fortify sales relationships while helping to facilitate Samsung’s “order-to-cash” process with distributor administrative management to ensure compliance and efficient execution. The AM role converts regional execution plans into local market actions with trade customers and builders to achieve specific quarterly & annual goals and objectives.

Roles and Responsibilities:

• Accountable for achieving current annual sales targets and margins for all DA brands while positioning the business for continued growth in future years
• Enabling distributor sales teams both inside showroom, and outside field teams to know and understand our dual brand strategy, the value proposition, performance and features of our products and services
• Along with distributor sales personnel, review products, and programs with new builders, multi-family contacts, design centers and interior designers
• BD Showroom management practices; updating and developing showroom presence for all Samsung DA brands
• Develops an in-depth knowledge and expertise with regard to all new single and multi-family construction in their market, as well as being knowledgeable of local production and custom builders and interior designers within assigned market
• Provide competitive market intelligence feedback to the RSD and National Sales Director/General Manager
• Identifying business opportunities for distributor salespeople and work and travel with them to develop business relationships and close contracts
• Maintain an up-to-date sales call plan with objectives and document all communications and committed to actions to distributor personnel and AM follow through
• Coordinate with other AM’s on behalf of distributors to coordinate a multi-market builder or out-of-market business opportunity such a multi-family project
• Participates in regular builder/project tracking meetings with specification representative
• Has total working knowledge of all marketing support materials and how they can be best utilized

Necessary Skills / Attributes:

• Focus on sales productivity and growth with high percentage of time (70%) involved in selling activities and face time with trade customers. Balanced with 30% (home office) in sales administration
• Tracks and communicates product / forecasting needs to RSD
• Responsible for upgrading sales and relationship management skills set on an on-going basis, i.e., “The Challenger Sale”
• Business and trade customer performance conversion abilities
• Business negotiation
• Excellent and effective presentation skills
• Product training expert on home appliances and home automation
• Managing quote/pricing practices
• Excels in multi-tasking
• Computer savvy – Internet, creative power point, word and excel spreadsheets
• Self-motivated with the ability to work under little supervision
• Must be able to exercise independent judgement and demonstrates solid time management and organizational skills
• Progressive sales leadership career (5 to 10+ years) working with the home building and remodeling industries preferably in the home appliance industry
• Working knowledge of the Super Premium/Luxury segment of the appliance industry and how it integrates with the builder distributors and home building industry
• Working with building material distributor’s inside and outside sales personnel
• Known to be an opinion leader within high performing sales teams
• History of exceeding challenging sales quotas and overcoming internal and trade customer obstacles and competitive actions
• Experience working with local chapters of industry associations, i.e., NAHB, NKBA and ASID and consistent involvement in committee work
• Must become an active member of local industry associations such as NAHB, NKBA, ASID and attends all meetings and joins selective committees
• Participates in regional or national trade shows as needed
• Bachelor's degree or equivalent industry experience

Samsung Electronics America, Inc. is committed to employing a diverse workforce, and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Skills and Qualifications

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.