Account Manager (Maternity Cover) Support
Payroll Software & Services Group (PSSG).
Full-time
Remote
Worldwide
We’re excited to offer this role as a maternity cover with a focus on the Cintra People HR customer base. The fixed term contract will run for twelve months.
As a member of the Cintra Solvers team, you will play a crucial role in providing an outstanding customer experience across the organisation’s entire client base. While you will focus on managing a specific group of clients, collaboration with the team is essential to ensure seamless service delivery to all clients, regardless of their purchased products.
This role will be based either from our Newcastle or Milton Keynes office.
About the opportunity
This will be a dynamic and fast-paced environment where your excellent communication skills and eagerness to learn will be key in helping clients find the best solutions for their needs. You'll dedicate time to identifying at-risk clients, collaborating with colleagues across the business to address and escalate issues. Your deep understanding of your clients’ needs will enable you to recommend products from the Cintra suite that best support their requirements.
What's in it for me?
- Full time holiday entitlement of 25 days plus bank holidays (pro rata part time)
- Company paid sick leave (after qualifying period)
- Employee Assistance Programme providing a confidential support network offering expert advice and compassionate guidance 24/7
- Company paid Health Cash Plan providing cover for everyday healthcare costs including dental treatment and eye tests (taxable benefit)
- Cycle to Work scheme offering considerable tax savings and spreading the cost of bike purchase over 12 months (after probation)
- Interest free Travel Loan scheme (after probation)
- Subsidised Parking Permit at Hoults Yard
- Annual office party
- Free breakfast items
Further details of the role can be found linked in the Job Description. Please note that we do not accept unsolicited CVs from agencies for this position, we thank you for your cooperation. We reserve the right to close this job advert at anytime should there be a high volume of applications.