AI Business Process Sales Specialist – Education Industry

As an AI Business Process Sales Specialist, you will play a pivotal role in driving end-to-end business transformation for some of our most strategic Higher Education customers. You bring extensive experience in managing complex, high-value relationships within the education sector and have a proven track record of leading large-scale, transformational sales engagements. With a strong background in navigating senior stakeholder environments across both business and IT, you also bring well-established networks with a familiarity in selling AI, CRM, ERP, and Low Code platforms. You excel at orchestrating across internal teams, partners, and services organizations to provide integrated solutions, while navigating government budget cycles to achieve mutually beneficial results in complex, matrixed environments.

Required Qualifications

• Proven experience in enterprise solution sales, preferably in AI, cloud, or digital transformation.
• Experience with selling CRM and/or ERP applications including Marketing Automation, Sales Automation, Relationship Sales, Customer Service, Field Service, Finance, Supply Chain Management and Commerce and an understanding of how they translate into business impact and value 
• Bachelor’s or Master’s degree in a related field or equivalent experience.

Preferred Qualifications

• Strong understanding of Microsoft Dynamics and Power Platform.
• Strong collaboration and communication skills across technical and business audiences.
• Broad understanding of commercial cloud offerings, ideally including Microsoft’s cloud platform, as well as competitors and related ecosystems.
• Industry expertise Higher Education

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

• Drive connected, end-to-end business transformation solutions across multiple business units within Higher Education customers.
• Lead all stages of the sales process, including account and opportunity planning, deal strategy, negotiation, and execution.
• Engage with complex customer environments and guide them through decision frameworks and evaluation plans.
• Prioritize driving AI Transformation in industry
• Align customer conversations with business outcomes utilizing Business Value and Total Cost of Ownership (TCO) analysis to build business case.
• Craft and negotiate terms for digital transformation initiatives, ensuring alignment with customer objectives and compliance requirements.
• Maintain accurate forecasting and pipeline hygiene to support business performance and planning.
• Leverage strong existing relationships within the Higher Education sector to deliver consistent, measurable outcomes.