Customer Success Manager K12 Sales Operations
Frazil
Full-time
On-site
Salt Lake, UT
$60,000 - $75,000 USD yearly
Position Overview
Freezing Point is the fastest growing frozen beverage company in the US and the maker of Frazil, 100% Juice Frazil, Frazil Energy, and Café Tango! We are a growing, high-performance team in search of a Customer Success Manager. If you are a tireless relationship builder, and collaborative multitasker who excels at handling a high-volume of accounts, read on…we may be the perfect team for you!
The Freezing Point sales teams work directly with distributors and chains to bring individual businesses, convenience stores, gas stations, schools, etc. into the Frazil or Café Tango program. While our outside sales teams build and maintain many of those relationships, our Customer Success team leads the onboarding process and carries the sales process over the finish line. Paired directly with a Regional Sales Manager, they manage contract completion, vendor relationships, third-party service providers, and are key to coordinating onboarding activities with all internal Freezing Point teams.
Key Responsibilities
On any given day you may:
- Serve as the primary in-office liaison for the completion of sales and onboarding of new clients.
- Partner closely with distributors, broker partners, and convenience stores to complete the onboarding process.
- Successfully support the execution of tradeshows including scheduling, equipment management, set up, and attending shows as needed.
- Manage incoming lead calls as needed, promoting the Frazil product through education.
- Complete day-to-day team projects including reporting, analysis, research, and marketing campaigns.
- Work closely with internal groups including Sales, Customer Service, Performance Management, Logistics, and Marketing.
- Complete all administrative work associated with sales operations including CRM system updates, notation, call backs, etc.
Benefits
- All tools provided
- Travel pay with overtime paid on travel time
- Medical, Dental, Vision
- Life Insurance
- Accident, Hospital, Critical Illness
- Short Term & Long Term Disability
- 401k with Employer Match
- Paid Time Off & Holidays