E-commerce- Sales Channel Mgr Sr.
Zebra Technologies
Full-time
On-site
Mexico City, Mexico
Remote Work: No
Overview:
At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges.
Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.
You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally. We’ve only begun reimaging the future – for our people, our customers, and the world.
Let’s create tomorrow together.
Takes ownership of assigned channel account(s) or territory; develops and executes sales strategy for assigned account(s) or territory with manager's input; develops strong relationships with key channel contacts and leverages to Zebra's advantage; utilizes sponsorships, marketing initiatives, etc. to promote partnership and improve Zebra business within the channel. Plan and execute new solution launches within channel and delivers high impact sales presentations and product training. Develops and executes sales strategies with minimal input from manager for a higher level of financial responsibility; proactively sells solutions encompassing a wider range of products or services; partners with channel to develop and co-execute high impact launches, co-marketing campaigns, etc. to improve business for both. Develops channel approaches and tools which will be used by others in similar situations. May be responsible for indirectly managing or influencing the Account Reps supporting the channel/customer and service and supply chain related to the channel.
Responsibilities:
- Knowledge/Expertise
- Proven track record in developing and managing sales channels (distributors, resellers, system integrators, or marketplaces).
- Hands-on experience in building and scaling e-commerce businesses, including managing online sales channels and digital marketplaces.
- Background in B2B, ideally in technology, retail, or consumer goods.
- Experience in channel partner recruitment, onboarding, and enablement.
- Success in driving revenue growth through multi-channel strategies, including online and offline.
- Experience collaborating with cross-functional teams (marketing, operations, finance, logistics) to optimize sales performance.
- Demonstrated ability to design incentive programs and promotional campaigns for partners and e-commerce platforms.
- Knowledge of Zebra - Provides input into development of business products/services; understands and follows multi-business protocols
- Sales Skills - Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships
- Managerial Skills - Often leads others in their development; provides input to policies and practices
- Business Acumen - Develops business solutions and directly addresses financial issues resulting in profitable revenue growth for Zebra; able to coordinate and present complete, complex solutions that meet customer needs and beat competition
- Market/customer Knowledge - Acts as a resource to customers based on intimate knowledge of relevant industries and needs
- Channel distribution management
- Development, management, and optimization of direct and indirect channels.
- Design of sales strategies and channel coverage.
- Strong relationships with distributors, wholesalers, retailers, and strategic partners
- E-commerce and digital sales -mandatory experience-
- In-depth knowledge of marketplaces (Amazon, Mercado Libre, eBay, etc.).
- Experience in online sales growth strategies: pricing, promotions, SEO/SEM for e-commerce.
- Proven ability to integrate offline and online channels (omnichannel).
- Management of digital KPIs: conversion, traffic, ROI from digital campaigns.
- Negotiation and partner development
- Ability to build strategic alliances and joint business plans.
- Skilled in negotiating contracts, rebates, discounts, and incentive programs.
- Product management and channel marketing
- Definition of launch plans with partners.
- Execution of co-marketing campaigns.
- Product lifecycle management across online and offline channels.
- Analytics and commercial strategy
- Strong knowledge of sales data analysis and forecasting.
- Experience with CRM and analytics tools (Salesforce, HubSpot, Power BI, etc.).
- Ability to identify market opportunities and optimize profit margins.
- Solution Complexity/Strategic Thinking
- Nature of Problems Solved - Solves complex problems which may require unique solutions (e.g., unique applications of existing technologies) that are used across the business in similar situations
- Role in Addressing Problems - Leads problem resolution, identifies appropriate resources, develops contingency plans
- Complexity of Solutions - Typically medium to high complexity; has several complex projects, all which require unique coordination of technical resources; multi-country issues may be involved
- Freedom to Act
- Level of Guidance - Demonstrates wide latitude for decisive action which could impact business initiatives/programs; exercises independent judgment within broadly defined practices/policies in selecting approach and technique
- Takes Direction From - Manager and Business Unit Directors
- Customer Interface
- Role - Often leads semi-formal teams or significant portions of a large permanent team
- Level of Customer Contact - Multiple decision makers and influencers for large deals with complexity
- Main Level of Interaction - Leads negotiations on complex deals which may be primarily technical, financial or both
- Required Knowledge of Customer - Industry strategies and customer positioning; customer financials and business drivers
- Accountability
- Business and Financial Impact - Responsible for revenue attainment, margins where appropriate, and personal expenses
- Relative Size and Scope - Average to high individual quota for business in like roles or strategic growth potential to be there within a year or two
- Types of Projects - Moderately complex deals with a few large, complex deals
- Strategic Impact for Zebra - High in near term; medium in mid-term
Qualifications:
Qualifications:
- Bachelors or equivalent experience; advanced degree preferred
- 5-8 years of applicable work experience
- Uses advanced domain/solutions knowledge to competitive advantage
- Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships
- Often leads others in their development; provides input to policies and practices
- Strong knowledge of channel sales strategies and partner relationship management.
- Expertise in e-commerce platforms (e.g., Shopify, Magento, Salesforce Commerce Cloud, Amazon, Mercado Libre, etc.).
- Solid understanding of digital marketing, online sales funnels, and customer acquisition.
- Excellent negotiation, communication, and presentation skills.
- Ability to analyze sales data, market trends, and channel performance metrics.
- Strong project management and organizational skills.
- Proficiency in CRM and ERP systems (e.g., Salesforce, HubSpot, SAP).
- Fluency in English and other relevant languages (depending on region).
Preferred Qualifications:
- Proven experience in e-commerce (launching, scaling, and managing digital platforms).
- Background in technology, consumer goods, or retail industries is highly valued.
- Experience working with omnichannel strategies and sales digital transformation.
- Leadership of commercial teams and cross-functional collaboration.
- Advanced English proficiency for communication and negotiations.
To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.