Employee Success People Consultant Manager

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Job Category

Employee Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are seeking a London based Manager, Employee Success (ES) People Consultant, to join our ES organization. This individual will partner closely with other ES teams, including ESBPs, Employee Relations, Labor Relations, ES Operations, Compensation, Recruiting, and Talent Development to coordinate, roll out and execute ES programs and business driven initiatives that support the business needs of the organization.

This role will also provide specific support to UK based managers, including coaching and enablement on a variety of ES topics and programs, including but not limited to, talent initiatives and programs, team dynamics, talent strategy, go to market design, location strategy and ad hoc analytics.

As part of the ES Project Management Office this role will be responsible for leading and executing on pan-EMEA programs and projects, specifically Go for Growth, Organization Transformation and Compliance.


Responsibilities:

• Partner with the ESBPs, ER and other ES teams to coordinate the resolution of issues that require direct interactions with managers, teams and the business related to areas such as talent strategy, compensation, promotions, teaming dynamics and other related matters.
• Work directly with senior leaders to resolve medium to complex issues. Using business/country insights, best practices and experience to influence, coach, enable and support people leaders and teams through complex ES topics.
• Act as a trusted advisor to senior business leaders, ensuring HR strategies support business needs. Proactively understands what analysis needs to be done to provide a narrative to leaders on their overall org health and propose relevant ES activities to align with the country priorities.
• Plan, coordinate and execute cross-functional projects across the organization including tracking and reporting on status, risks, issues and dependencies. Coordinate with stakeholders to ensure alignment and successful execution
• Work closely with leaders and COEs to analyse, design, and implement organizational structures that optimize adaptability, efficiency, effectiveness, and performance
• Stay abreast of the latest research, best practices, and regulatory developments in AI + Employee experience compliance, HR policy, employee relations, talent management and ethical use.
• Develops and leads the roll out and execution of ES programs, initiatives and work streams that support the business needs of the organization. sometimes organizing other members of the ESPC team to achieve objectives.
• Build narratives using data and insights, and partner with ESBPs to establish recommendations for improvement or enhancements based on analysis.
• Mentor and onboard others across the ES organization and lead and coach them through initiatives.
• Knowledgeable on current and emerging HR trends specific to relevant country(ies) including Labour Relations, Works Councils and Unions (where applicable).

Requirements and Key Skills:

• 8+ years of HR Generalist, HR Project Management, HR Operations or HR Analytics experience
• Work closely with ESBP, ER, managers and employees to handle a variety of issues and execute on solutions and strategies in all areas of human resources
• Experience in project management across multiple stakeholders and COEs.
• Demonstrated ability to support diverse, geographically dispersed, multicultural fast paced environment
• Demonstrated ability to be a self-starter and proactive
• Comfort with ambiguity and proven change agent.
• Proven ability to mentor, coach and onboard other team members.
• Ability to take trends and data, boiling them down to presentable themes and connecting the dots.
• Ability to partner with COEs to design, build, and implement programs and processes to support business needs

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.