Enterprise Account Executive

Sendbird is on a mission to build the AI workforce of tomorrow. Sendbird is the omnichannel AI agent platform enterprises choose to elevate the customer experience by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. We are the omnichannel AI agent platform enterprises choose to elevate customer experience. Trusted by 4,000+ of the world’s most popular apps—including industry leaders like Match Group, Rakuten, Yahoo, and Coupang—Sendbird powers over 7 billion messages every month.

We are building a high-performing sales team at Sendbird. We are currently seeking an experienced Enterprise Account Executive in London to consult with our customers on the benefits of integrating an Agentic AI Workforce into their customer success strategy and to secure their business.  You will develop your own leads, transform the imagination of customers and developers, and close mid-market and enterprise-level deals. We value tenacious work ethic and people who are relentlessly resourceful. 

What You Will Do

• Close upper mid-market and enterprise-level customers in a fast-paced and high-intensity environment
• Focus on an outbound, self-sourced approach
• Quickly build and nurture a 3-5x qualified sales pipeline
• Maintain an extremely high level of customer-focused readiness and activities
• Be willing and able to help grow the company in a multifaceted environment

What You Bring

• 3-5 years of technology sales experience
• Relentless work ethic and dedication towards customers
• A fast learner with a high level of energy, positivity, and a sense of humor
• Strong alignment with company values

Added Value

• Formal SaaS sales training in an extremely competitive sales environment
• Experience at a top-notch professional firm (investment banking, management consulting, etc)
• Experience selling cloud-based and/or middleware solutions
• Experience selling to enterprise-level developers and product teams
• Experience in vertical industries (retail, health care, finance, ecommerce, travel and hospitality, etc.)

What We Offer Includes (but is not limited to)

• Equity programme - Four-year vest, one-year cliff
• 25 days of Holidays plus the normal 8 public holidays in England and Wales, 2 volunteer days, a floating rest/rejuvenation day, and your birthday day off
• Parental leave policy which includes 12 weeks paid at 100% for employees  (both mothers and fathers) where they are birth parents, adoptive parents, or surrogate parents
• Private health insurance programme, including life insurance, and pension contribution
• Wellness Boost up to £65 each month for wellness expenses (gym membership, massages, counseling)
• Home Internet/Commute Boost to offset work-related expenses
• Be Your Best Self: An annual stipend of £2,000 (prorated by start date) for you to invest in you!  

Flexible Work Policy

We offer a flexible work schedule at Sendbird.  We also value collaboration and relationship building.  With those values in mind, we require all employees within an hour's commute range of their local office to gather with their team in the office two days per week as a minimum.  Some of our roles require a more frequent in-office schedule.  Please work with your manager to understand the office time requirements for your position.

What diversity and inclusion mean to us

There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.

About Sendbird

Sendbird is trusted by 4000 of the world’s most popular apps – including industry leaders like Match Group, Rakuten, Yahoo, and Coupang – to power over 7 Billion messages every month between businesses and people looking to build relationships and get things done.

The company offers an award-winning communication platform that modern messaging experiences are built on, unlocking the potential of unified customer communications across notifications, in-app chat, voice, video, and AI. Headquartered in California, Sendbird is backed by ICONIQ, STEADFAST Capital Ventures, Softbank, Tiger Global Management, Meritech Capital, Emergence Capital, Shasta Ventures, August Capital, Funders Club, World Innovation Lab, and Y Combinator.