Global Supplier Account Manager

Are you passionate about influencing and driving economic value across Microsoft’s most complex supplier relationships and looking for an opportunity to impact decisions that will have a long-term impact on Microsoft’s future? Are you experienced in supplier or partner relationship management including:

• Driving economic value realization
• Managing supplier accountability and performance
• Balancing trade-offs to optimize for value for Microsoft
• Developing, negotiating and implementing contract strategies

Procurement has a mission to deliver business value through proactive global solutions that are innovative, compliant and cost effective and exceed stakeholder expectations.  Procurement is a global team of 220+ employees across 30 countries supporting 100+ geographies worldwide facilitating $30B+ in annual purchases worldwide.

Microsoft’s Supplier Management team within the Microsoft Financial Operations/Procurement team has an opening for a Global Supplier Account Manager (SAM).  We are looking for a relationship leader to manage the supplier relationships with our key Services suppliers by driving supplier accountability, managing supplier risk and extending economic value across our highest impact suppliers. This will include, but is not limited to, aligning our purchase/use actions with the overall business strategies, monitoring the supplier’s performance, mitigating risk and driving future innovative opportunities, between Microsoft and the supplier.  

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required/Minimum Qualifications

• Master's Degree in Engineering, Computer Science, Supply Chain, Data Analytics, Business, Finance or related field AND 4+ years experience in Data Science/Analytics, Finance, Project Management, Supply Chain, and/or Operations
  • OR Bachelor's Degree in Engineering, Computer Science, Supply Chain, Data Analytics, Business, Finance or related field AND 5+ years experience in Data Science/Analytics, Finance, Project Management, Supply Chain, and/or Operations
  • OR equivalent experience.
• 4+ years of procurement and/or supplier management experience, with measurable performance improvements realized year over year.
• 2+ years of contract management/negotiation experience.

Additional or Preferred Qualifications

• Demonstrated experience in providing strategic and thought leadership in the discipline of supplier relationship management.
• Ability to communicate information proactively/effectively, create effective Program stories of impact, able to evangelize and influence across multiple audiences and at all levels in the organization.
• Experience managing complex projects and situations.
• Ability to persuade, lead and motivate others through indirect influence.
• Comprehensive understanding of Microsoft’s core businesses fundamentals.
• Experience managing executive escalations from initiation to settlement.

Sourcing and Category Management IC4 - The typical base pay range for this role across the U.S. is USD $96,500 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $123,500 - $206,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until August 15, 2025.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

• Partner and collaborate with a high performing team of Supplier Account Managers that work with internal stakeholders across Microsoft business groups to drive supplier accountability and enhance economic value.
• Use judgment, subject matter expertise, and proven methodologies to minimize risk and business impact.
• Demonstrate through effective measurement and performance systems that Managed Suppliers continue to be our most trusted, capable & compliant suppliers to deliver business outcomes faster & with greater quality.
• Partner with Suppliers to enable Microsoft to be the Customer & Partner of Choice.
• In partnership with Corporate, External, and Legal Affairs (CELA) monitor, assess and improve our Master contract agreements to provide comprehensive coverage, protection, and flexibility for Microsoft through skillful negotiations and strategic development of new contract structure.
• Lead and manage high complexity multi-faceted supplier relationships partnering with our sales executives, alliance leaders driving the 360 perspective landing and accelerating sales/go to market opportunities while driving supplier accountability.
• Provide leadership and proactive management of stakeholder relationships, both internal and with suppliers. Proactively recognize business and supplier issues, provide advice and risk mitigation strategies to internal customers regarding supplier matters, offer counsel, guidance, and interpretation during all stages of the supplier life cycle and ensure leadership is appropriately briefed on all significant terms and risks.
• Act as a thought leader to drive continuous improvement to our Supplier Relationship Management processes and tools.
• Partner and land key company strategic initiatives and goals through our Managed Suppliers including diversity, sustainability and trust.

Other

•  Embody our culture and values