Key Account Manager

Key Responsibilities:

• Manage and develop the assigned portfolio; secure business and achieve objectives within the Sales Channel (for Supply Chain, Contract Logistics, Customs, Trucking as well as Import & Export Ocean freight).
• Build a strong understanding and relationship with key targeted customers and the assigned portfolio (contact, commodities, trade lanes, type of business, contract information including exceptions and service requirements).
• Build a strong understanding of all service offerings to be able to offer integrated logistics, end-to-end solutions.
• Researching and understanding the local market in New Zealand to identify and establish business contacts with potential customers, forecast, build pipelines of clients, solutions and business opportunities.
• Develop customer value propositions for appropriate business opportunities. Strive for consultative sales to distinguish market presence by effectively probing and identifying needs and suggesting solutions to help customers .
• Follow direction settings and stay on top of business signals to secure both long-term and short-term opportunities.
• Communicate significant trends, price fluctuation and policies to assigned portfolio.
• Work closely with Customer Service, Product and other related functions to ensure customer needs and market intelligence are updated and communicated. Coordinate and execute commercial approach in response to customer needs and the market situation.
• Ensure sales systems and reporting are precise and up to date for management tracking, analysis and planning

Parameters for Success

Volume and Revenue

Value/Consultative Selling (ocean products & supply chain services)

Customer Satisfaction

Sales Functional Excellence

Who are we looking for:

• 5 - 7 years of experience working as a Sales Representative, Account Manager etc. with a proven track record of targeting, pursuing and winning new business opportunities, through both personal and collaborative selling efforts, in tendered and non-tendered environments.
• A good understanding of Logistics & Services products, solutions, pricing and terminology.
• Willingness to learn and sell a wide portfolio of Land, Ocean and Air Products & Integrated Solutions Drive, follow up, goal-oriented, positive mindset.
• Ability to deliver on goals without direct supervision Understands the competitive landscape, and can adjust approaches to customers as a result.
• Strong presence and ability to communicate/present/consult with ‘C’ level decision-makers.
• Ability to work in a fast-paced international environment and cope with large-scale business challenges.
• Capable of building strong and lasting relationships and networks at multiple levels, focusing on decision-makers and influencers, both locally and internationally.
• Well-developed communication, persuasiveness, influencing and presentation skills as well as the ability to do needs evaluation and handle most common customer objections.
• Has strong negotiation skills Resilient, tenacious and persistent Self-motivated and performance-driven

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.