Partner Success Manager

Job Title: Partner Success Manager
Job Location: Netherlands, Germany, EMEA
Our Department: AECO 

Join our team as a Partner Success Manager!

We're looking for someone who is masterful at building and nurturing strong relationships with our business partners and to perform a critical role in helping them achieve success in the AEC design and construction space. If you're ready for interesting and dynamic work in a diverse environment with great colleagues, we want to hear from you.

What You Will Do

As a Partner Success Manager (PSM), you'll have the chance to make a real impact on how we work with our resellers.  You'll be responsible for building mutually beneficial relationships with a portfolio of business partners, driving their success by maximizing their engagement, enabling them with resources, and ensuring our mutual growth. This role requires a blend of strategic thinking, relationship management, and comprehensive product knowledge to ensure our partners are successful in selling and supporting our diverse software solutions.    

Key Responsibilities:

• Relationship Management: Serve as the trusted advisor for assigned partners, building and maintaining strong relationships to drive satisfaction, retention, and growth within the construction and design markets.
• Partner Onboarding & Enablement: Participate in the onboarding process for new partners, equipping them with the necessary training, resources, and product knowledge to sell and implement our software effectively.
• Strategic Business Planning: Collaborate with partners and Channel Managers to develop and execute joint business plans, go-to-market strategies, and marketing campaigns that drive revenue growth for both our company and our partners.
• Performance Tracking & Analysis: Track key metrics such as partner-sourced revenue, product adoption rates, and partner satisfaction (PSAT). Conduct regular Quarterly Business Reviews (QBRs) to assess performance, review strategic direction, and identify areas for improvement.
• Product Advocacy: Act as an advisor on Trimble’s software offerings for the design and construction industry. Educate partners on our product value propositions and integrated solutions, while also gathering feedback to share with internal product teams.
• Problem Resolution: Act as a point of escalation for partner issues, working with internal teams (e.g., product, support, sales) to ensure timely and effective resolution.
• Portfolio Management: Manage a portfolio of diverse partners, prioritizing your efforts to focus on the highest-potential relationships and those with the most need for support.

What Skills and Experience You Should Bring

• Bachelor's degree or equivalent practical experience.
• 2-3 years of experience in Partner Management, Customer Success, or Account Management, or similar preferably within a SaaS or technology-driven environment.
• Working knowledge of design and construction software (e.g., Tekla Structures, SketchUp Pro, ProjectSight) or comparable software used in the Architecture, Engineering, and Construction (AEC) industry
• Strong technical aptitude and the ability to learn, demonstrate and communicate the function and value of new software solutions.
• Excellent communication, presentation, and relationship-building skills, with the ability to influence stakeholders at all levels.
• Demonstrated ability to think strategically, solve complex problems, and drive successful outcomes.
• Ability to manage multiple projects and deadlines simultaneously while maintaining a high attention to detail.
• Willingness to travel for partner visits, trade shows, and industry events.
• Fluent in English; Proficiency in German, French, and or Spanish a plus

About Your Location

Your location will ideally be in our Bodegraven office in the Netherlands, where we are used to working in a hybrid mode. 

About Our Division AECO 

Trimble is developing technology, software and services that drive the digital transformation of construction with solutions that span the entire architecture, engineering and construction (AEC) industry. Empowering teams across the construction lifecycle, Trimble's innovative approach improves coordination and collaboration between stakeholders, teams, phases and processes. Trimble's Connected Construction strategy gives users control of their operations with best-in-class solutions and a common data environment. By automating work and transforming workflows, Trimble is enabling construction professionals to improve productivity, quality, transparency, safety, sustainability and deliver each project with confidence. For more information, visit: construction.trimble.com .  

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How to Apply: Please submit an online application for this position by clicking on the ‘Apply Now’ button located in this posting.

Posting Date

Application Deadline: Applications could be accepted until at least 30 days from the posting date.

Join a Values-Driven Team: Belong, Grow, Innovate. 

At Trimble, our core values of Belong, Grow, and Innovate aren't just words—they're the foundation of our culture. We foster an environment where you are seen, heard, and valued (Belong); where you have an opportunity to build a career and drive our collective growth (Grow); and where your innovative ideas shape the future (Innovate). We believe in empowering local teams to create impactful strategies, ensuring our global vision resonates with every individual. Become part of a team where your contributions truly matter. 

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