Post Sales Enablement Associate Manager

Company Description

Job Description

About this job 

We are the shapers of tomorrow. As the largest global consumer intelligence company, we pride ourselves in our ability to reveal new pathways to sustainable growth – for our clients, our people and the world. At our core, we’re a diverse team of talented people who leverage data and technology to turn aspiration into reality. We share a passion to push things forward and the integrity to do it in the right way. We’ll enable you to take your future into your own hands and play a leading role in our story. 

Our Post-Sales Enablement division plays a strategic role in empowering our sales organization to operate more efficiently, remain focused on driving new business, and deliver a seamless customer experience after contract closure.This team partners closely with cross-functional stakeholders—including Sales, Marketing, Product Marketing, Product, and Customer Success—to identify, implement, and optimize the right mix of tools, processes, and best practices. The ultimate goal is to accelerate the transition from closed opportunities to recognized revenue, while ensuring operational excellence and client satisfaction. 

The Post-Sales Enablement Associate Manager serves as a strategic enabler and advisor, focused on enhancing sales productivity, efficiency, and performance through process optimization, data analysis, technology, and strategic support in identifying business opportunities. 

This role leads a regional team across Latin America and is accountable for the team’s performance, key enablement metrics, and overall business impact. In addition to driving results, the Associate Manager is responsible for the development, engagement, and performance management of the team, ensuring alignment with organizational goals and continuous improvement. 

Responsibilities: 

Responsible for coordinating, monitoring and developing process inside of SA&I sales support structure. To ensure the highest quality & hygiene on revenue and pipeline. Timing and deadliness management. Needs assessment and optimal use of resources through prioritization and sense of urgency. System and tools management. Identification of necessary contingencies and implementation to avoid any risk.

Become the key contact for operational decisions, to guarantee revenue conversion, perform revenue analysis and pipeline administration to drive reliable data for revenue forecasting and business goals achievement in a monthly and quarterly basis, Knowledge and management of financial processes and policies related to revenue. Contribute to ensure a seamless process across sales, customer success and finance areas by addressing the correct support and become the cross functional link.

Impulse initiatives aligned to NIQ strategic objectives through the execution and process improvement.

Key Accountabilities:

• PIPELINE MANAGEMENT
  • Opportunities creation and opportunity management for sales teams and advise on opportunity set-up, stages and conversion in MS Dynamics (CRM platform).
  • Revenue + Pipeline analysis, hygiene, and KPIs

• PROJECT COMMISSIONING
  • Commission opportunities in MS Dynamics, WBS management, CINTRAL management and administrative steps (i.e. include billing instructions, final contract details, evidence of agreement (EOA) and/or PO).
  • Commissioning analysis and month end close activities execution.
  • Raise request and coordinate new client account creation in SAP.

• BILLING & CASH COLLECTION
  • Secure the billing process, and follow up with the Billing team on invoicing to clients and dispatch execution.
  • Management of credit memo process reviews/cancellations.
  • Unbilled analysis
  • AR analysis
  • Attend the local Billing and Cash Collection calls and coordinate action items with the Commercial team.
• REVENUE RECOGNITION
  • Secure revenue recognition process
  • SAP are updates process management and analysis (dates, amount, billing instructions). Post Opportunity Change Requests process.
  • Project executions and delivery administrative process execution and follow up with the project management & customer success teams such as EODs/Pos.
  • Overall coordination with Finance including follow-ups on requests and other Finance/Revenue-related tasks, as assigned

Qualifications

• 5+ years of work experience related to Project Management/coordination w/ multiple stakeholders or Finance
• Fluent in English
• Solid communication skills, both written and verbal
• Deadlines and urgency driven
• Technologically capable - can work/learn to work with our MS Dynamics, PowerBI and IDSW
• Finance knowledge and/or Market Research industry knowledge is a plus

Additional Information

Our Benefits  

• Flexible work environment with Hybrid work model   
• Peer to peer recognition program   
• Comprehensive health insurance   
• Gympass   
• Short Friday   
• Annual Bonus  
• Career development tailored to NielsenIQ roles   
• Access to on-demand learning content and NIQ social communities   
• Mentoring programs  

...and more!  

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion