Remote | French & English Bilingual Inside Sales Account Lead | Romer Labs | Quebec/Ontario, Canada

Remote - French & English Bilingual Inside Sales Account Lead - Romer Labs‎

Quebec or Ontario, Canada

As an Inside Sales Account Lead for Romer Labs, you will be the trusted face of Romer Labs in Canada, owning key client relationships, driving strategic sales growth, and delivering food safety solutions that make a real-world impact. If you're energized by consultative selling, market development, and building lasting partnerships, this is your opportunity to lead with purpose in a remote role that gives you the autonomy to thrive. 

This is a home-based position with no regular travel required, aside from initial training and one annual sales meeting.

This is for our Romer Labs division which offers a broad range of innovative products and services covering mycotoxins, food pathogens, food allergens, gluten, GMO, veterinary drug residues and melamine. www.romerlabs.com 

Your key responsibilities

• Develop and maintain strong customer relationships by identifying client needs and recommending appropriate products, services, and solutions
• Generate new business opportunities through lead generation, cold outreach, and upselling to existing and prior customers
• Monitor industry trends, competitor activity, and customer segments to identify growth opportunities and refine market positioning
• Prepare and deliver sales bids, manage account planning, and support the development of sales strategies to meet revenue targets
• Accurately document all sales activities and customer interactions in Salesforce (CRM) to ensure data-driven decision-making
• Continuously expand product knowledge through training to effectively communicate technical features and support customer success
• Supports field-based Account Managers by preparing customer quotations and assisting their clients during absences to ensure uninterrupted service

We offer

• Unique career paths across health, nutrition and beauty - explore what drives you and get the support to make it happen
• A chance to impact millions of consumers every day – sustainability embedded in all we do
• A science led company, cutting edge research and creativity everywhere – from biotech breakthroughs to sustainability game-changers, you’ll work on what’s next
• Growth that keeps up with you – you join an industry leader that will develop your expertise and leadership
• A culture that lifts you up – with collaborative teams, shared wins, and people who cheer each other on.
• A community where your voice matters – it is essential to serve our customers well.

You bring

• Bachelor's degree preferred; background in sales or account management, ideally in food safety or life sciences
• Bilingual in French and English with excellent communication skills required
• Skilled in post-sale relationship management, strategic prospecting, and building customer rapport
• Proven ability to analyze market trends and develop growth-oriented sales strategies
• Proficient in CRM systems (preferably Salesforce) for pipeline management and data-driven decision-making
• Ability to travel to the U.S. for training (2 weeks) and annual sales meetings (1 week)

About dsm-firmenich

At dsm-firmenich, we don’t just meet expectations – we go beyond them.

Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future. 

Because real progress only happens when we go beyond, together.

Inclusion, belonging and equal opportunity statement

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.

We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.

And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.

And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.

Agency statement

We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.