Sales Development Representative

About AvePoint: 

Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint’s global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com.

At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you!

Overview 

Are you looking to launch your career in sales within the fast-paced tech industry? We are seeking a motivated Sales Development Representative (SDR) focused on inbound business development to join our dynamic sales team. 

As an Inbound SDR, you will play a crucial role in driving revenue growth by efficiently managing inbound leads, qualifying prospects, and setting the stage for successful sales engagements. This is your opportunity to start your journey in the world of software sales. We provide continuous training and sales mentorship to help you succeed. 

Key Responsibilities 

Lead Management 

• Sales Line Monitoring: Oversee the sales line and manage incoming calls during work hours to ensure prompt and effective customer service. 

• ZoomInfo Live Chat Monitoring: Monitor the live chat platform, engaging with visitors and converting inquiries into discovery calls. 

• Lead Management and Outreach: Consume leads and conduct outreach to qualified leads, aiming to generate new business opportunities. 

• CRM Management: Accurately log and update lead information in the CRM system, ensuring data integrity and completeness. 

Prospecting and Outreach 

• Identify potential opportunities within the inbound leads and proactively reach out to prospects to introduce our products and services. 

• Effectively communicate the value proposition of our offerings and tailor messaging to resonate with different audience segments. 

Collaboration and Coordination 

• Work closely with the sales and marketing teams to ensure alignment on lead generation, qualification, and follow-up strategies. 

• Collaborate with Account Executives to schedule meetings and hand off qualified leads for discovery calls and closure. 

• Provide feedback and insights to the marketing team regarding lead quality and campaign effectiveness. 

Performance Tracking and Reporting 

• Track and report on key metrics such as lead response time, qualification rates, and conversion rates to measure performance and identify areas for improvement. 

• Maintain accurate records of interactions and activities in the CRM system. 

• Participate in regular team meetings and contribute to the continuous improvement of sales processes and strategies. 

Qualifications 

• Bachelor's degree (required) 

• Excellent verbal and written communication skills 

• Strong organizational skills and attention to detail 

• Highly coachable and open to feedback 

• Proactive and results-driven mindset with a passion for exceeding targets 

• Ability to work independently and as part of a team in a fast-paced environment 

• Familiarity of CRM software (e.g., Dynamics, Outreach, ZoomInfo, etc.) is a plus 

• In-office participation required three days per week in our Richmond office 

Benefits 

• Competitive salary and performance-based commission  

• Comprehensive health, dental, and vision insurance plans. 

• 401(k) retirement plan with company match. 

• Opportunities for professional development and career advancement. 

• Flexible work environment and remote work options.

The Salary Range for this role is $45,000 - $50,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions—apply even if your expectations fall outside the range.