Sales Executive

NATURAL TALENT

Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

CURATING ORIGINALITY TAKES TALENT

W Brisbane located at 81 North Quay, Brisbane City is hiring a dynamic and detail-oriented Sales Executive to join our Sales & Marketing Team. As a Sales Executive, you will be responsible for prospecting, converting, managing, and planning both MICE and local catering events from initial client contact to departure, including the final settlement of account. This dual role focuses on both sales and event planning to ensure W Brisbane is the hotel events market leader in Brisbane. The role directly drives revenue and increases market share across the segments of rooms, B&F, events, group, FIT, spa, and other revenue-generating sources in line with W Hotels and Marriott International’s brand standards.

The successful candidate will have a passion for the hotel and events industry, is eager to build a career with W Hotels and Marriott International, possess excellent verbal and written communication skills and high attention to detail.

RESPONSIBILITIES

Sales Responsibilities:

• Quote rates and availability in line with function space selling guidelines.
• Lead memorable and tailor-made Insider Tours and Client Entertainment.
• Respond and acknowledge all incoming enquiries and send a formal proposal within 24 hours.
• Conduct post-event follow-up calls to prospect for repeat bookings.
• Prepare and issue event contracts on a timely basis and ensure that contracts and any required deposits are returned by the agreed option dates.
• Represent the brand in all catering and event sales activities with a strong focus on the local catering market.
• Promote Marriott Bonvoy and affiliated offers during the proposal process.

Event Planning Responsibilities:

• Manage the planning of events including full event details, menu selection, and creation of the internal banquet event order and billing charges.
• Communicate between client and reservations department, assisting with confirming group accommodation requirements.
• Review all daily beverage & food and conference charges posted to relevant accounts during each event.
• Monitor group billing accounts for accuracy and coordinate with the Credit Manager for delayed payments.
• Work closely with Assistant B&F Manager, Assistant Banquet Operations Manager and AV Company to ensure all aspects of the event are executed as per the Banquet Event Orders.
• Attend weekly BEO Meetings and Group Movement Meetings for key internal stakeholders.
• Conduct Pre and Post Conference Meetings with event clients as required.
• Ensure smooth flow of information from Sales/Events to Banquet Services and the Beverage & Food Department.

ABOUT YOU

• Minimum one-two years’ experience in a hotel environment or have completed an internship in a business environment.
• Possess excellent verbal and written communication and Microsoft Office skills, and a high attention to detail.
• Ability to work in a fast-paced environment with strong organizational and interpersonal skills and prioritization of tasks.
• Proficiency in Microsoft Office software: Word, Excel, PowerPoint
• Strong proficiency with CITY and Opera PMS is desirable

BENEFITS

• The best hotel training opportunities produced independently by W Brisbane and internationally recognized training programs by Marriott International
• ‘Great Places to Work’ certified
• Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
• Discounts on food & beverage across all our hotels
• Recognition programs to keep you motivated
• Wellbeing & mindfulness programs to ensure you stay healthy
• Employee Assistance Program
   

MI RECOGNITION

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

MI CAREERS SOCIAL MEDIA ACCOUNTS

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LEARN MORE

Visit whotels.com/careers to learn more about our workplace culture and career opportunities.

DIVERSITY AND INCLUSION STATEMENT

We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity

Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at Katharine.millar@whotels.com 

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.