Sales Operations Analyst
WillowTreeSales Operations Analyst, Fuel iX SaaS GenAI Solution
The Opportunity
As a Sales Operations Analyst on Fuel iX, you will be helping drive sales efficiency, improve forecasting accuracy, and provide actionable insights to improve sales performance. The ideal candidate will possess a strong combination of analytical skills, technical proficiency, and a passion for optimizing sales processes.
Fuel iX is an AI platform that helps enterprises manage and accelerate AI-fueled intelligent experiences (iX). This role is pivotal in enhancing and evolving our industry-leading AI engine, ensuring it delivers flexibility, control, productivity, and trust to enterprises worldwide.
Location
This role will be based out either our Charlottesville, Virginia headquarters, or our Durham, North Carolina office on a hybrid schedule (in office Tuesday, Wednesday and Thursday).
Responsibilities
- Manage and maintain Salesforce, ensuring data accuracy and integrity.
- Experience in contract management, particularly with SOWs and SLAs
- Develop and maintain cadenced and ad hoc sales reports, providing actionable insights to support decision-making.
- Collaborate with cross-functional teams to fulfill data requests, ensuring accuracy and timeliness in the delivery of needed information.
- Monitor and analyze key sales metrics, identifying trends and discrepancies to drive continuous improvement in sales performance
- Ensure data integrity and hygiene by regularly auditing and cleansing sales and customer data within Salesforce and other systems.
- Streamline and optimize sales operations processes, identifying opportunities for automation and improved efficiency.
Qualifications
- 3+ years of experience in sales, sales operations, or a similar role.
- Strong data analysis and reporting skills
- Proficiency in Salesforce and Business intelligence tools
Bonus Points
- Proven experience at a SaaS company.
- Strong understanding of AI technology and its applications in various industries.
- Knowledge of statistical analysis techniques
- Salesforce Admin or Developer certification preferred
What We'll Offer
In addition to a great culture and interesting work with opportunities for growth and development, this position is eligible for the following benefits:
- Healthcare benefits - Medical, Vision, Dental (Including an option for 100% coverage of individual employee medical premiums)
- Life & Disability Insurance
- 401K matching
- Flexible paid time off & paid company holidays
- Parental Leave
- Employee Share Purchase Plan
- Employee Assistance Program (EAP)
- And more!
*Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons determined during the interview process. Role ranges are periodically reviewed and updated based on market changes, internal needs, and industry trends. To drive ongoing pay equity for team members, WillowTree conducts regular compensation audits.