Sales Operations Specialist
LTKLTK’s mission is to empower the world’s premium lifestyle Creators to achieve maximum economic success. We have a huge opportunity ahead of us and we’re looking for team members who want to create, innovate and disrupt an industry.
We empower our team members to drive innovation, create value, and continue to spearhead the creation of this industry — a game changer when it comes to career growth.
Position Title: Sales Operations Specialist
Location: US-Remote
About the role
We are seeking a Sales Operations Specialist to join our Creator Shopping Business Unit supporting our Creator and Consumer organization. As a specialist in our team, you will be encouraged to leverage your unique expertise and creative thinking to explore innovative solutions. We value individuals who are eager to push boundaries and translate visionary ideas into tangible outcomes. Your role will be pivotal in driving forward-thinking initiatives that enhance our operations and service delivery. You’ll work directly with sales teams, providing timely analytics and business insights to drive successful performance against established KPIs. You’ll be a trusted consultant that drives operational rigor around our sales hand off processes and adoption of tools. The ideal candidate will have a background in administration of a sales techstack, strong Excel skills , and leveraging data to derive insights, while being able to effectively communicate cross functionally across a variety of departments such as sales, engineering and marketing. This is an individual contributor role.
How you will make an impact
- Administration of the sales and customer success automation systems, tools and technology stack (this will include evaluations of new tools and technologies).
- Build workflows through configuration of sales-related tools and software
- CRM support (HubSpot) for sales and success, including supporting continuous improvement projects, data integrity management, and integrations with related software.
- Actively identify operational issues and support solutions to make business flow better for the sales teams.
- Collaborate cross-functionally within Revenue Operations, Marketing, Sales Enablement, Legal Operations, Media Operations, Finance, Analytics, Sales and Client Success to ensure streamlined processes are implemented.
- Support standardized reporting for sales and customer success to measure individual and summary performance of departments.
What you will bring to LTK
- Bachelor’s Degree
- Minimum of 1-2 years of sales operations or other relevant operations experience
- You enjoy digging into data to surface trends, insights and uncover innovative solutions to problems
- You have knowledge of software for sales teams, and excited to implement best-in-class tools and workflows
- You’re highly resourceful and capable of addressing ambiguous challenges
- You balance thinking strategically with deeply detailed execution in your work
- Adaptability through fast-paced environment and changing business needs
- Excellent verbal and written communication skills
- Excellent written communication skills with ability to quickly synthesize, interpret and communicate complex information to various audiences clearly and succinctly
- Strong collaboration and problem-solving skills
- Flexibility and ability to adjust on the fly to new demands
- Courageous individual who challenges perspectives and gives/receives honest feedback
- Knowledge of and experience with HubSpot/CRM and other customer enablement tools and platforms.
- A mindset focused on seizing opportunities and moving with urgency
- Dedication to fierce prioritization and operational excellence
- Adaptability to a dynamic, fast-moving environment
- A growth mindset and openness to feedback
-AJ
What we offer
- The opportunity to be part of the leading global company in creator commerce
- A remote-first, productivity-first environment
- Competitive compensation and benefits package to meet the needs of you and your family
- 401(k) with LTK company matching
- Medical Insurance, Vision Insurance, Dental Insurance
- Paid Maternity Leave and Paid Paternity Leave
- Summer Fridays and Flexible PTO
About LTK
Founded in 2011, LTK is the global technology platform purpose-built to empower lifestyle creators to monetize their content. The full-service platform connects brands, creators, and shoppers with a world-class shopping app and trusted tools and technology that make content instantly shoppable. Today, premium lifestyle creators in 160+ countries drive more than $5 billion+ in annual retail sales through their LTK Shop profiles. More than 40 million consumers turn to LTK Shops in the LTK shopping platform each month to find inspiration and instantly shop the styles recommended by their favorite creators. More than 8,000 retailers and 1M brands partner with LTK to gain access to its global creator network for content that converts against performance-driven, cross-channel KPIs. LTK is headquartered in Dallas, TX, and currently operates on five continents.
Our mission
To empower the world’s premium lifestyle Creators to achieve maximum economic success.
Our values
- Here to win
- Commit to the journey
- Work well
Commitment to diversity
LTK believes diversity, equity, and inclusion are fundamental obligations that strengthen our team. We employ a diverse, multi-disciplinary team to build a meaningful company and culture.
For US-Based Roles: We are not offering new sponsorships opportunities at this time for persons requiring employment visas, such as an H-1B; authorization to work in the U.S. is a precondition of employment.
Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of LTK are considered the property of LTK and are not subject to payment of agency fees.
LTK is an Equal Opportunity Employer. #LI-Remote