Sales Trainer, Enterprise and International
GeneDxGeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-scale clinical information to enable precision medicine as the standard of care. GeneDx is at the forefront of transforming healthcare through its industry-leading exome and genome testing and interpretation services, fueled by the world’s largest, rare disease data sets. For more information, please visit www.genedx.com.
Summary
We are seeking a highly experienced and strategic Sales Trainer, focused on Enterprise and International sales to lead the development and delivery of sales training programs for our enterprise-level and international sales teams, with a specific focus on the Neonatal Intensive Care Unit (NICU) setting. This is a high-impact role designed to equip field teams with the clinical knowledge, consultative selling skills, and strategic insight necessary to drive adoption of advanced rare disease genetic testing solutions across global markets.
The ideal candidate will blend a deep understanding of NICU clinical workflows, complex hospital systems, and international healthcare environments with a strong background in sales enablement and adult learning principles. This role plays a critical part in shaping the customer engagement strategy across geographies and enterprise-level accounts.
Job Responsibilities
- Design and deliver tailored training programs for enterprise and international sales teams targeting hospital systems (including C-suite leadership), key opinion leaders (KOLs), and stakeholders in NICUs.
- Develop training content that integrates clinical acumen (especially in neonatal genetics), value-based selling, and stakeholder mapping in complex hospital networks.
- Collaborate closely with Sales Leadership, Marketing, Medical Affairs, and Regional Business Units to align training with global strategy, local market needs, and regulatory compliance.
- Lead new hire onboarding, as well as ongoing field training for international and enterprise sales reps.
- Incorporate field intelligence, market trends, and competitive insights into training strategies for enhanced field readiness.
- Leverage multiple learning formats—live, virtual, e-learning—to reach geographically dispersed teams efficiently and effectively.
- Evaluate the effectiveness of training initiatives using performance data, feedback, and KPIs; make data-driven improvements.
- Act as a global resource for adapting U.S.-based training to regional variations in clinical practice, healthcare systems, and regulatory landscapes.
- Continuously update training materials based on product launches, market changes, and field feedback.
- Enable and facilitate thoughtful pull through training and content for relevant competencies as well as stretch topics.
- Build meaningful and reliable lines of transparent communication amongst end users, including Strategic Account Directors (SADs).
- Support continuing education efforts and periodic training for tenured reps as needed.
- Own all administrative aspects of this role. This includes LMS components, slide decks, enablement resources, calendar invites, follow up emails, etc.
People Manager
- No
Education, Experience, and Skills
Required:
- Bachelor’s degree in life sciences, education, business, or healthcare-related field.
- 5+ years of experience in sales training or sales enablement, with a focus on enterprise and/or international sales in healthcare, diagnostics, or biotech.
- Clinical understanding of NICU workflows, neonatal diagnostics, or rare disease genetics.
- Demonstrated success in building and delivering high-impact training programs in a matrixed global organization.
- Strong facilitation skills across virtual and in-person settings.
- Excellent project management, communication, and cross-functional collaboration skills.
- Willingness to travel internationally up to 25%.
- Previous field sales experience in diagnostics, rare disease, or NICU-specific products.
- Familiarity with international healthcare markets and hospital procurement dynamics.
- Experience with LMS platforms, adult learning theory, and instructional design tools.
#LI-REMOTE
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Science - Minded, Patient - Focused.
At GeneDx, we create, follow, and are informed by cutting-edge science. With over 20 years of expertise in diagnosing rare disorders and diseases, and pioneering work in the identification of new disease-causing genes, our commitment to genetic disease detection, discovery, and diagnosis is based on sound science and is focused on enhancing patient care.
Experts in what matters most.
With hundreds of genetic counselors, MD/PhD scientists, and clinical and molecular genomics specialists on staff, we are the industry’s genetic testing experts and proud of it. We share the same goal as healthcare providers, patients, and families: to provide clear, accurate, and meaningful answers we all can trust.
SEQUENCING HAS THE POWER TO SOLVE DIAGNOSTIC CHALLENGES.
From sequencing to reporting and beyond, our technical and clinical experts are providing guidance every step of the way:
TECHNICAL EXPERTISE
- High-quality testing: Our laboratory is CLIA certified and CAP accredited and most of our tests are also New York State approved.
- Advanced detection: By interrogating genes for complex variants, we can identify the underlying causes of conditions that may otherwise be missed.
CLINICAL EXPERTISE
- Thorough analysis: We classify variants according to our custom adaptation of the most recent guidelines. We then leverage our rich internal database for additional interpretation evidence.
- Customized care: Our experts review all test results and write reports in a clear, concise, and personalized way. We also include information for research studies in specific clinical situations.
- Impactful discovery: Our researchers continue working to find answers even after testing is complete. Through both internal research efforts and global collaborations, we have identified and published hundreds of new disease-gene relationships and developed novel tools for genomic data analysis. These efforts ultimately deliver more diagnostic findings to individuals.
Learn more About Us here.
Our Culture
At GeneDx, we are dedicated to cultivating an environment where creativity and innovation thrive. We believe in the power of community and collaboration, where diverse perspectives are embraced, and every voice contributes to our shared success. Our team is a vibrant mix of professionals who challenge and support each other in equal measure, fostering growth both personally and professionally. When you join us, you're not just taking on a job—you're joining a movement. A movement that champions curiosity, embraces change, and believes in making an impact, one patient at a time. Cultural principles we live by:
- Be bold in our vision & brave in our execution.
- Communicate directly, with empathy.
- Do what we say we're going to do.
- Be adaptable to change.
- Operate with a bias for action.
Benefits include:
- Paid Time Off (PTO)
- Health, Dental, Vision and Life insurance
- 401k Retirement Savings Plan
- Employee Discounts
- Voluntary benefits
GeneDx is an Equal Opportunity Employer.
All privacy policy information can be found here.