Senior Account Manager
Dynata
Full-time
On-site
Gurgaon, India
Responsibilities
- Facilitate bid process by qualifying RFP’s, writing proposals, and developing effective pricing for clients. Define project-level feasibility for client bids using proprietary tools. Keep the company’s CRM tool updated with delivered bids.
- Work with Account Directors and Sales Directors to develop, expand and leverage the client relationship with focus on developing incremental revenue through closing sales, effective up-selling and managing client expectations during delivery phase.
- Assist Client Services Team during project delivery with additional information and partner sourcing, if required.
- Assist in presentations, and other sales related activities, required by the Sales Director and Account Directors.
Experience
- 3+ years of relevant experience (Inbound sales/call center)
- Travel as needed to meet customers and develop relationships with key contacts
Knowledge & Skill
- Good knowledge of Microsoft Office Word, Excel, and PowerPoint
- Strong customer focus (previous experience in customer service)