Senior Account Manager (Fixed Term Contract)

Job Title: Senior Account Manager

Employment Type: Contract

Duration: 12 months 

Hybrid Policy: 3 days in the office, 2 days remote

Location: London

WHO WE ARE

We are RAPP – world leaders in activating growth with precision and empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviours, and aspirations.

We foster an inclusive workplace that emphasises personal well-being.

THE ROLE

The Senior Account Manager is a key role in “portfolio one”, primarily working on a range of prestigious brands - including one drinks brand and one financial services client. You will be supporting 2 x Group Account Directors running two multi-channel and discipline accounts.

You’ll sit within a team of 5 from Client Partnership and 3 from Project Management and report into a seasoned Group Account Director.

THE OPPORTUNITY

• You’ll get to work on a wider variety of projects across the accounts, from global CRM strategy, loyalty, customer journeys and creative.
• You’ll be working on a variety of channels including email, OOH, digital display
• Data, insights and performance is at the heart of what we do and you’ll be working across data strategy, Customer Experience strategy, loyalty and creative. You will be able to hone your skills in delivering effective, end to end customer journeys.
• You will take a leading role in managing the production on the accounts, liaising closely with all departments within the agency.
• You’ll get to work with inter-agency groups.
• You’ll be joining a large (15+ people) group of talented and supportive team members with over 8 Client Leadership and Project Management members dedicated to the portfolio.
• We’re big on developing careers. You’ll get a monthly one to one with your manager just to talk about your objectives and how you’re tracking against them as well as the regular career conversations.

ROLE REQUIREMENTS

• Currently in a Senior Account Manager role with experience in loyalty, data and CRM
• We’re looking for people who are curious, collaborative, inquisitive, throw themselves into problem solving and take ownership of it. They will ask questions and thrive when leading and coaching a team. We want to hear what you think and we truly believe a great idea can come from anyone on the team and anywhere.

We are RAPP. And we can’t wait to meet you.