Position Summary
Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.
As a Samsung Account Manager for a leading carrier in the US, you will be the primary point of contact for all matters specific to your designated channels within the carrier account. You will be responsible for building and maintaining a strong, long-lasting relationship with Verizon Market leadership, understanding their business needs, and ensuring that Samsung delivers tailored solutions that drive mutual growth and success.
Role and Responsibilities
Responsibilities:
- Deliver quarterly sales, and key performance indicators as defined by Samsung leadership.
- Develop and Implement key sales initiatives with-in the 6 Verizon Markets: Sales Programs & Incentives, Events & Sponsorships, Training & Enablement / Samsung Certifications and Grass Roots Marketing Campaigns & Programs
- Manage all local market budgeting: allocate funds by program & market, track internal processing and system inputs according to policy and align funding & SLT approvals to programs.
- Relationship Management: Develop positive working relationships with the supporting Samsung functional teams; Retail, Marketing, Finance.
- Oversees and collaborate with Sales, Product Planning, SCM, and Marketing teams on the account team strategies and initiatives.
- Partner with Verizon’s 6 Market sales leadership teams: lead weekly engagement calls with market sales leaders, engage & enable seller hip-share and brand awareness, lead weekly engagement calls with local marketing teams, execute and drive programs that improve sell out of Samsung mobile products and meet MP objectives.
- Program Reporting & Analysis: Utilize current analytics tools to inform all critical decisions, measure ROI, and provide reporting to key leaders in the organization, review program results and performance with greater account team & partners, provide data driven insights to program efficacy and ROI.
- Business Development: develop and execute “Menu of Services” for market level ideation & implementation, connect Partner priorities to executable programs that will drive both parties forward, develop ways to optimize & strengthen program results with NBDB (never been done before) strategies & Trials/Pilots, infuse R2B Strategies into COR Local programs & opportunities.
- Develop incentives, promotions, and training programs to increase sellout to meet account goals and KPIs.
- Lead GTM strategies to effectively launch new products by working cross-functionally with marketing, SCM, and product teams.
- Develop new business with carrier and identify areas of improvement to meet sales goals.
- Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts).
- Support all additional requests from executive management in a timely fashion, as needed, to support Strategic Accounts objectives.
Minimum Qualifications:
- Bachelor's Degree preferred, and 10+ years of Sales Strategy, Operations, and Management with direct Customer Management experience.
- If BS degree, 8+ years of experience.
- Demonstrated ability to interact at the executive and all levels within customers' organizations and within the SEA organization.
- Deep understanding of the consumer journey within the carrier.
- The ability to negotiate with and convince others, in a potentially adversarial environment, including customer leadership, VPs, directors & managers, staff, and vendors with opposing views to accept/approve plans, technical and project recommendations.
- The ability to plan, organize, and prioritize multiple business development programs and simultaneous performance objectives.
- The ability to write, read, interpret, explain, and act on a thorough understanding of technical documents, engineering materials, and contracts or related documents based on corporate legal and customer applications, engineering standards, and business philosophy.
- Ability to make professional sales and business presentations in writing, through email, reports, or orally, including complex business and technical matters to an audience of high technical skills, management, and operational experience.
- Interact with all levels within the organization and has frequent external contacts
Preferred Qualifications:
- Minimum 5 years carrier management experience.
- Proven experience using analytical tools to inform all critical decisions, measure ROI, and provide detailed reporting to key leaders in the organization.
- Strong leadership and communication skills.
- In-depth knowledge of Samsung mobile products.
- Experience in presenting sales growth initiatives and results to Sr Executives.
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Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/
Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/
The salary range for this role is expected to be between $141,000 and $174,500. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.
Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.
Skills and Qualifications
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