Services Sales Account Executive (SAE)

Are you passionate about putting the customer at the heart of everything you do? As a Services Account Executive (SAE) in our Services Sales Team, you’ll play a pivotal role in redefining how we deliver value through services.

You’ll act as a trusted advisor, guiding organisations to unlock the full potential of the Microsoft Services portfolio and achieve meaningful business outcomes. As a SAE, you are responsible for proactively selling the entire Services portfolio—from delivering core value through Unified Enterprise, to accelerating impact with Unified Enhanced Solutions, and driving transformational change through Microsoft Consulting (ISD).

In this role, you’ll work closely with customers to understand their strategic goals, co-create tailored service solutions, and help them realise their ambitions. Your ability to build trust, foster long-term relationships, and elevate the customer experience will be key to your success.

As an experienced SAE, this role offers you the opportunity to accelerate your career growth, be part of a high-performing team, and develop, own, and close strategic opportunities that leverage AI and cutting-edge solutions to drive customer success and grow Microsoft cloud consumption.

We’re looking for innovative, high energy, collaborative professionals who thrive in fast-paced environments, bring informal leadership to the table, and excel at aligning diverse priorities to drive shared success.

If you're ready to make a real impact and help transform the way we sell services—your next great career adventure starts here.

Our Services Sales organization is all about unlocking value for customers by aligning their business goals with transformative solutions. It goes beyond selling products—it's about building trusted partnerships, understanding customer challenges, and delivering tailored services that drive measurable outcomes. Through consultative engagement, strategic planning, and cross-functional collaboration, services sellers empower organizations to innovate, grow, and succeed in a digital-first world while guiding the AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI. We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you'll have the opportunity to contribute to life-changing innovations that impact billions of people worldwide.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• Bachelor's Degree in Business, Information Technology (IT), or related field AND  industry solution or consulting sales experience in the commercial or public sector (e.g. Financial Services, Local Government)
  OR Master's Degree in Business, Information Technology (IT), or related field AND  technology sales experience in the commercial or public sector
  OR equivalent experience
• Consulting services and/or Unified/Support sales experience with strategic customers
• Proven experience in consultative selling, acting as a trusted advisor, and unlocking new opportunities through strategic customer engagement
• Strong leadership and collaboration skills with the ability to manage competing priorities
• Excellent communication and stakeholder management abilities (internal & external)
• Proven experience managing challenging customer conversations and escalations with professionalism and a focus on maintaining trust
• Demonstrated success in driving customer value and business outcomes
• Experience managing complex sales cycles and pre-sales processes
• Familiarity with Microsoft methodologies and Industry Cloud solutions

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

• Own the full sales cycle—from lead generation and qualification to deal closure—while driving Cloud consumption through sold projects and programmes. Achieve sales targets by Quarter and Full Year.
• Lead the Microsoft Consulting virtual account team to bring customer visions to life through consultative selling, active listening, and continuous planning—driving customer success, Commercial Cloud Contract Value (CCCV), and introducing innovative ideas that create new value for the customer.
• Drive adoption and strategic deployment of Microsoft Services by proactively engaging stakeholders and leading customer conversations. This includes, for example—but is not limited to—increasing Unified Enterprise and Enhanced Solutions adoption, co-innovating on Industry Cloud opportunities, guiding Azure support and Mission Critical service decisions, accelerating Copilot deployment and usage, and strengthening security posture through CIR services and DART engagement.
• Collaborate across customer and partner networks using a One Microsoft approach, following established processes and methodologies.
• Partner closely with ATU (AE, ATS), STU (SSPs), and CSU (CSAM or CSA) to identify opportunities and drive customer value across MCEM sales stages.
• Act as a trusted advisor by applying consultative selling techniques to uncover customer needs, shape strategic opportunities, and unlock new business potential.
• Maintain accurate forecasting and pipeline hygiene to support business planning and performance tracking.