Technical Account Manager

Location: Mumbai, Gurgaon, Pune, Bangalore

Purpose

The Technical Account Manager manages the technical relationships with assigned customers, focusing on Automation and Digitalization solutions. Supports (Key-) Account Manager to develop account strategies.

Main Responsibilities

Technical Customer Engagement

Acts as the main technical contact for assigned accounts / industries; translates customer needs into Siemens portfolio, technical solutions and architectures along the Integrated Solution Model.​Serve as the primary technical point of contact for assigned accounts/industries, providing in-depth account and industry knowledge

Technical Expertise

Maintains broad technical knowledge within specific area of responsibility (e.g. DI AUT); monitors trends and competitive solutions. Has profound understanding of industry and customer processes / value stream ​

Solution Advisory and Technical Collaboration

Customizes existing industry Solution Maps / blueprints (Vertical, CSA) to customer needs. Provides industry specific portfolio and solution recommendations and supports the sales process with tech. feasibility insights ​

Bridges Account Management, Sales Acceleration teams, Customer Solution Architect and delivery partners, works closely with CSA in customer and strategic engagements​

Documentation and Communication

Contributes to technical documents (Specifications, Offers ….) and presentations. Is capable to assess costs of implementation.​

Strategic Roles

Supports Account Managers in developing technical strategies that complement commercial goals.​