Worldwide Sales Excellence Lead, Consumer Channel Sales

In Consumer Channel Sales (CCS) our purpose is together with partners around the world, drive profitable growth in Windows, Surface, M365 and inspire consumers to use Copilot as their preferred AI companion to achieve more. We engage with consumers globally throughout their shopping journeys, navigating both physical storefronts and digital visits across Direct and Partner Channels in Windows, M365 and Surface. Together with our ecosystem partners, we strategize and implement plans for customer engagement and economic growth.

As a member of our team, you’ll be part of growing a multi-billion-dollar business, charting new areas of innovation, and impacting billions of lives around the world. You also will be a part of a culture centred on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. If that appeals to you, it’s an exciting time to be here in CSS.

The Worldwide Sales Excellence Lead, Consumer Channel Sales is a member of the Worldwide (WW) CCS leadership team and plays a pivotal role in driving the global channel sales strategy. This role enables the sales team to achieve peak performance across all lines of business by leveraging data-driven insights, refining sales processes, and implementing best practices to enhance customer engagement, revenue, and Windows devices growth. The role also drives channel transformation, co-designs partner incentives, and leads impactful Partner rhythm of business (ROB) in partnership with the CCS Vice President (VP), while championing transformational AI improvements. Additionally, the Worldwide Sales Excellence Lead, Consumer Channel Sales acts as a sales coach, accelerating business growth by translating insights into actionable strategies.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required/minimum qualifications

• 8+ years experience with active participation in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field OR equivalent experience.
• 5+ years of experience using data to drive business outcomes or inform business decisions.
• 5+ years of experience managing relationships with stakeholders, clients, and/or customers.

Additional or preferred qualifications

• Bachelor's Degree in a related field.
• 5+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience.

Sales Excellence IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until August 25, 2025.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

• Optimize Partner Segmentation & Coverage Strategy for growth
• Leverage Business Insights & Data for optimizing sales focus for growth
• Generate Deep Partner Insights globally to drive influence of Microsoft consumer roadmap
• Drive Partner Incentives Enhancement
• Lead Sales Excellence Initiatives
• Driving Channel Transformation
• Serve as coach to sales organisation
• Drive AI implementation in sales processes and channel
• Drive Impactful Partner Rhythm of Business Partnership with CCS Vice President
• Embody our culture and values