Magic is a leading modern outsourcing platform that connects SMBs to high-quality remote workers, from SDRs to virtual assistants and more. With roots in Silicon Valley, and backing from top venture capitalists, our workers are supercharged with a combination of the latest AI technology and training.
Background
Our company came out of Y Combinator in 2015. Since then we've grown to 1000+ remote workers, with strong venture-backing (including Sequoia Capital) and over $30M in funding to date. We are fully remote across Asia and US time zones.
Why does this role exist? The Sales Near Hire Trainer (NHT) serves as a specialized SDR training expert focused on converting outbound leads into booked appointments. You'll work directly with client SDR teams to build repeatable outbound processes, deliver hands-on coaching, and drive measurable conversion improvements. Your expertise in real estate sales development and high-volume outbound environments will be crucial to scaling our clients' appointment-setting operations.
The Impact you'll make
Role Expectations You'll start with 1 dedicated client to establish proven results and refine your training methodology. The goal is to demonstrate measurable improvement in their SDR team's performance within the first 90 days, then scale to work with multiple clients simultaneously within 3 months.
Primary Goal Train and uplevel (upskill) SDR teams to convert outbound leads into booked appointments through systematic process improvement, live coaching, and performance optimization. Core Responsibilities
Process Development & Implementation
Build repeatable outbound processes including scripts, talk tracks, and objection handling frameworks
Create comprehensive playbooks covering day-1 onboarding, 2-week ramp programs, and weekly training cadences
Set up QA scorecards and establish feedback loops for continuous improvement
Implement and maintain CRM hygiene protocols and best practices
Live Training & Coaching
Run live call coaching sessions with individual SDRs and teams
Conduct side-by-side call sessions for real-time skill development
Lead daily huddles focusing on performance metrics and skill gaps
Facilitate role-playing scenarios and objection handling practice sessions
Performance Analysis & Optimization
Analyze call metrics and conversion rates from connects to appointments
Identify bottlenecks in the outbound process and implement targeted solutions
Track and report on training effectiveness and team performance improvements
Develop custom assessments based on client-specific goals and challenges
Client Relationship Management
Work closely with client leadership to understand business objectives and sales targets
Provide regular progress reports and recommendations for process improvements
Scale training programs across multiple client teams as portfolio grows
Adapt training methodologies to different industries and client requirements
Benefits
What to expect...
Work-from-home setup: Fully remote position with flexibility to work from your preferred location
Working hours: Schedule aligned with our global team across US business hours, either Monday to Friday or Tuesday to Saturday from 9 PM to 6 AM or 10 PM to 7 AM PHT (Philippine Standard Time)
Salary range: Php 60,000 - 64,000 / per month
Experience developing training programs for high-growth sales teams Development of valuable sales training and curriculum design skills
